Effective Date: 10/06/25

We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.

1. Return Eligibility

You may return most items within 30 days of delivery if:

  • The item is in original condition (unused, undamaged)
  • It is returned in the original packaging with all accessories and manuals
  • You provide proof of purchase (order number or receipt)

2. Items Not Eligible for Return

  • Opened or used headphones, earbuds (due to hygiene)
  • Digital software or downloads
  • Items marked “final sale”

3. Return Process

  1. Contact us at [email protected] with your order number and reason for return.
  2. We will provide you with return instructions and address.
  3. Once the item is received and inspected, you will be notified of approval.

4. Refunds

Approved refunds will be issued to your original payment method within 7–14 business days after we receive the returned item. Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

We offer free exchanges for defective or incorrect items within the 30-day return window. Contact us to arrange a replacement.

6. Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service.